New guidance for tenants with heat pumps

by Blog

Over the past two years we’ve been working with social housing tenants in Manchester, to better understand the challenges households face in the transition to heat pumps. As part of this project we’ve developed a range of guidance to help tenants to reduce their bills, we’re sharing some of this general advice here in the hope of improving outcomes for tenants and social landlords.

Read more about the background project here

What’s in the guide?

An introduction to steady state heating

Explaining why heat pumps perform better when providing a consistent temperature, rather than the on/off scheduling more typical of gas boilers.

An introduction to different tariff options

Explaining how to find the best tariff for you home and options for scheduling hot water cycles or laundry to take advantage of cheaper rates.

When it makes sense to have your gas meter removed and practical steps to doing so

Links to support and advice on energy debt, appliance replacement schemes and tariff switching

Next steps and caveats

We feel this is an area where more support is needed, but developing generic advice that is applicable across of range of householder circumstances is challenging. This is general guidance on basic principals and is not a replacement for tailored advice, your circumstances may require specific advice (e.g. from your landlord, a heat pump engineer or an advice service in the case of billing, tariffs, switching suppliers and meters).

This should be considered as ‘Version 1’ and we are keen to hear from others (tenants, landlords and advice organisations) about your experience.

Downloading the guide

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