NOW RECRUITING: Carbon Co-op Head of Operations

by Blog

As a fast growing social enterprise with a mission to address climate change we’ve experienced a growth in the scope and scale of the projects we deliver. From a small, integrated staff team we’ve grown to manage a number of large scale projects ranging from participatory citizen engagement to tech-led innovation. 


  • Salary: £32,960 – £37,080 FTE (dependent on experience and qualifications)
  • Time: 0.8 – 1 FTE (Flexible)
  • Location: Central Manchester, UK (Hybrid possible)
  • Holiday: 30 days flexible (pro rata) + 6 fixed
  • Term: Permanent; 6 month probationary period
  • You must have the right to work in the UK. Unfortunately we’re not able to support work visa applications
  • Starting: ASAP
Apply now:
– Send your CV plus a single page covering letter to by 5pm, Friday 2nd September 2022
– Put ‘Head of Operations’ in the email subject
– For questions or queries please contact or call 0161 820 1273
– Interviews will be conducted by video call

About the job 

We are hiring a Head of Operations to ensure the organisation runs smoothly and efficiently and that we are meeting our staff and governance obligations. Working with team-leads, you will be an enabler, facilitating and organising the resources needed for the organisation to achieve its mission. 

From coordination resource management, to improving staff care and development, to supporting the development of our wider strategy – this role is all about making Carbon Co-op a great place to work, and an organisation with impact.

You’ll work in a small team benefitting from the support of a dedicated board. If this sounds like something you could get along with – we want to hear from you.

Staff member Aneaka Kellay working at her desk.

Key responsibilities

Resource management and coordination

  • Work with Team Leaders and Project Managers to oversee resource planning and coordination throughout the organisation. 
  • Support fundraising activity, implementing organisation-wide monitoring and evaluation processes 
  • Ensure project managers complete project and action reviews, and that review templates are fit for purpose
  • Work with Team Leaders to prepare, review and sign off contracts, Heads of Terms, service agreements etc with external project partners.

HR and staffing

  • Support senior management in tracking and assessing staff capacity and resource management.
  • Overseeing recruitment and ensuring Team Leaders are supported through recruitment processes to find high quality and diverse candidates.
  • Ensuring staff induction processes are up to date, adequate and followed – and support project managers to do so.
  • Ensure our staff management and review processes are fit for purpose, update where necessary, and support managers to deliver successfully.
  • Ensure holiday and other absences tracking is kept up to date.
  • Support senior management in ensuring staff mental health and employee assistance programmes are implemented and monitored
  • Ensure management of employees’ and board’s personal data according to best practice 
  • Be responsible for overall data protection laws compliance.

Governance and social impact reporting

  • Support governance and impact reporting to ensure the Carbon Co-op board and wider membership have the information they need to understand the impact the organisation is having. 
  • Support the senior leadership team to schedule and organise bi-monthly board meetings, oversee minute taking

Training and development

  • Help to monitor and inform individual and team training priorities, in conjunction with project managers and Team Leaders, and manage the training budget.
  • Support, and where necessary lead on coordinating, organisation-wide development processes.
  • Support staff members to develop programmes for and organise staff away days every 12 months

Policies and process

  • In conjunction with senior management, ensure that internal policy and process is fit for purpose, up to date, responsive to staff needs and accessible.
  • Oversee internal comms processes, including email, Slack and google calendars. 
  • Ensure our internal staff knowledge base is kept up to date and accessible

Office, facilities & IT management

  • Ensure appropriate office management, and ensure our office is compliant with wider relevant health and safety regulations
  • Ensure all staff have adequate IT resources to be able to fulfil their roles, and that staff have appropriate tools to be able to work safely and effectively from home if required.
  • Ensure our organisation-wide online filing system is updated and managed, to ensure all staff have easy access to relevant files – and are storing files appropriately for others.

About you:

To make our shortlist, you’ll need:

  • Excellent organisational skills
  • Excellent people skills, the ability to work well with a wide variety of personalities
  • Experience of developing and maintaining high quality internal charity or social enterprise process
  • Experience of, and passion for, excellent recruitment practice and supporting staff and team development
  • Good written and verbal communication skills, and familiarity with online shared working platforms – e.g. GoogleDrive
  • Ability to work on own initiative to solve problems and prioritise workload; a ‘can do’ approach and a willingness to muck in.
  • Passion for helping build progressive, diverse and supportive working cultures

If would be great if you had some of this too

  • Experience of HR processes, line management of junior staff, and approaches to organisation-wide staff resource management. 
  • Demonstrable commitment to Carbon Co-op’s approach to climate change mitigation and a passion for achieving environmental justice.
  • Experience of, and passion for, approaches to diversifying organisations, in line with our commitment to environmental justice.


We require staff to demonstrate, understand and apply our core organisational values. These are embedded in all our roles and applicants are expected to demonstrate these values as part of the application process:

  • Commitment to collective and community-based approaches to tackling climate change.
  • Commitment to co-operative values.
  • Commitment to Equality, Diversity and Inclusion.
  • Commitment to environmental justice and tackling inequalities.
  • Our organisational culture

We are a small (but growing), multi-disciplinary not-for-profit with a mission built around tackling climate change. Community benefit is hardwired into our organisation’s structure, we are ‘asset locked’ and owned by our 300+ ley members who annually elect a management board. We subscribe to international co-operative principles. Our work culture is open and collaborative, we practice self management principles and we employ practices such as user-centred design, service design and agile development. We welcome new team members!


This position requires you to be based in Manchester. Our office is located within the Bridge 5 Mill sustainability centre in Ancoats, close to Manchester Piccadilly. We offer flexible hybrid working and the number of days worked from the office is negotiable. 

Legal right to work

By the time you commence your employment you must have a legal right to work in the UK. We are currently not in a position to act as a sponsor.

Next steps

Email us your CV plus a single page covering letter, setting out your reasons for applying and how you meet the essential requirements set out in the Person Specification. If you have any questions or are unsure whether you should apply please get in touch. 

After the closing date we will shortlist candidates and then carry out interviews by video call before making an appointment. 

Good luck!