Celebrating the end of the Innovate UK: Calderdale Retrofit Challenge project

We recently completed the Calderdale Retrofit Challenge project! Funded by Innovate UK over a period of two years. This project was an initiative undertaken by Calderdale Council, Carbon Coop, and Todmorden Learning Centre and Community Hub (TLCCH). The Calderdale Retrofit Challenge project aimed to better understand the significant challenge of decarbonising Calderdale’s housing stock, particularly … Read more

New toolkit for Social Housing: Resident Liaison Officer

We’re excited to launch our Resident Liaison Officer (RLO) Toolkit, designed to help housing providers build engagement strategies that work — and make them easy to put into practice. Retrofit projects often face refusals, access issues, scheduling challenges, and customer concerns.  The toolkit draws on housing provider Broadacres’ in-house Resident Liaison Officer model – an … Read more

New Easy Read & Plain English Retrofit Guides Now Available!

We’re excited to announce the launch of our new Easy Read and Plain English guides designed to help tenants, tenant-facing staff, registered providers, and delivery partners communicate clearly and confidently about home retrofit works. These guides break down complex retrofit information into easy-to-understand, tenant-friendly formats — helping residents feel informed and empowered throughout the retrofit … Read more

Twin Report Release: Understanding Tenant, Registered Provider and Delivery Partner Retrofit Delivery Experiences

Carbon Co-op has released two new reports that shed fresh light on the human side of retrofit, offering critical insights for the wider housing and retrofit sector—from registered landlords and delivery teams to tenants and journalists. The findings speak to key challenges many in the sector face—tenant refusals, communication breakdowns, and trust issues—and offer a … Read more

Carbon Co-op AGM 2025

Carbon Co-op’s Annual General Meeting (AGM) is taking place this Wednesday 23rd April at the Anthony Burgess Foundation in central Manchester. If you want to attend you can book a free place here. AGMs can be full of jargon, so this article explains what will happen at the event and how you can be involved. … Read more

Real-time Training: A Reflection

Carbon Co-op’s area-based retrofit project is upgrading a group of homes in Levenshulme, South Manchester, aiming to improve energy efficiency, keep bills low and reduce carbon emissions. The key contractor for the scheme, Stockport-based B4Box, are not only a contractor but also a training provider, who are using the experience of retrofitting traditional Victorian terraced … Read more