Customer service is a key part of a successful heat pump installation, and even more crucial when retrofitting a heat pump into an existing property. We spoke to experts from IMS Heat Pumps and Enviromental to put together these top tips for customer service before, during, and after the installation. You check out our video … Read more
This episode is all about staying warm. By putting a jumper on your home! Yes, it’s about energy efficiency in the home, about retrofit, its benefits for householders and the difficulties (and nifty ideas) that arise when trying to scale that up across different building types and tenures.
Heat pump installers are busier than ever. Whether an engineer has been installing heat pumps for decades, or is just dipping their toe into this market, they need a combination of technical expertise and strong skills in customer service to help their clients get the best results from their new technology. We spoke to two … Read more
Feeling the sting of high energy bills? Wish we were less dependent on profit hungry energy companies? This episode is about powering our local futures by harnessing the power of the sun together. Join us to meet people in Oldham and beyond, talking about how solar can be a way of powering our homes and … Read more
In this blog, Alex King reviews a session we held in March between the UK’s most senior climate policy makers at the Climate Change Committee, people suffering the impacts of the fuel bill crisis and those pushing the boundaries of energy efficiency in Greater Manchester. Facing the challenge We know that tackling climate change means … Read more
By tapping into the wants and needs of the people of Greater Manchester, we can identify what energy solutions best meet local needs.