Authored by Dr Rowena Hay and Sabina Dewfield from Shortwork, with support from Helen at Carbon Co-op. Project Heat Pump (Socialising Flexibility) was a two-year programme funded by Energy Redress and delivered by Carbon Co-op in partnership with Shortwork and Manchester City Council. The project explores how heat pumps are working in practice for social … Read more
We recently completed the Calderdale Retrofit Challenge project! Funded by Innovate UK over a period of two years. This project was an initiative undertaken by Calderdale Council, Carbon Coop, and Todmorden Learning Centre and Community Hub (TLCCH). The Calderdale Retrofit Challenge project aimed to better understand the significant challenge of decarbonising Calderdale’s housing stock, particularly … Read more
We’re excited to launch our Resident Liaison Officer (RLO) Toolkit, designed to help housing providers build engagement strategies that work — and make them easy to put into practice. Retrofit projects often face refusals, access issues, scheduling challenges, and customer concerns. The toolkit draws on housing provider Broadacres’ in-house Resident Liaison Officer model – an … Read more
Over the past two years we’ve been working with social housing tenants in Manchester, to better understand the challenges households face in the transition to heat pumps. As part of this project we’ve developed a range of guidance to help tenants to reduce their bills, we’re sharing some of this general advice here in the … Read more
We’re excited to announce the launch of our new Easy Read and Plain English guides designed to help tenants, tenant-facing staff, registered providers, and delivery partners communicate clearly and confidently about home retrofit works. These guides break down complex retrofit information into easy-to-understand, tenant-friendly formats — helping residents feel informed and empowered throughout the retrofit … Read more
Carbon Co-op has released two new reports that shed fresh light on the human side of retrofit, offering critical insights for the wider housing and retrofit sector—from registered landlords and delivery teams to tenants and journalists. The findings speak to key challenges many in the sector face—tenant refusals, communication breakdowns, and trust issues—and offer a … Read more