Customer service is a key part of a successful heat pump installation, and even more crucial when retrofitting a heat pump into an existing property. We spoke to experts from IMS Heat Pumps and Enviromental to put together these top tips for customer service before, during, and after the installation. You check out our video … Read more
Carbon Co-op explores device ‘open standards’ in BEIS feasibility study. Accessibility of smart energy appliances, such as electric vehicle chargers, electric heating and battery storage, are a key part of reducing reliance on fossil fuels in the grid. But these devices use a lot of electricity, so it is important to charge at times when … Read more
This episode is all about staying warm. By putting a jumper on your home! Yes, it’s about energy efficiency in the home, about retrofit, its benefits for householders and the difficulties (and nifty ideas) that arise when trying to scale that up across different building types and tenures.
Heat pump installers are busier than ever. Whether an engineer has been installing heat pumps for decades, or is just dipping their toe into this market, they need a combination of technical expertise and strong skills in customer service to help their clients get the best results from their new technology. We spoke to two … Read more
Feeling the sting of high energy bills? Wish we were less dependent on profit hungry energy companies? This episode is about powering our local futures by harnessing the power of the sun together. Join us to meet people in Oldham and beyond, talking about how solar can be a way of powering our homes and … Read more
Director Emma Davie’s new film, The Oil Machine (2022), sets out the entanglement between the oil and gas industry and almost every aspect of life in the UK, with expert interviewees offering a range of contrasting viewpoints on what needs to change and how the future might play out. The opening montage sees a range … Read more